Copilot Credits rate card

Copilot Studio pricing 2026: Copilot Credits rates and cost calculator

Short answer

Copilot Studio pay-as-you-go costs $0.01 per Copilot Credit. A 25,000-credit pack costs $200 a month, billed annually. MS Dynamics Guys compares pay-as-you-go, whole packs with overage, and one annual pre-purchase tier for flat usage over 12 months. The calculator does not optimize every purchase combination. Included credits start at zero and require a confirmed eligible allocation. Rates were checked on October 11, 2026.

What determines Copilot Studio cost?

Count the events, tokens and tasks an agent uses. A conversation can combine several meters, so it is not a fixed-price unit.

Separate consumption charges from user licenses, Azure services, telephony, implementation and support. Those costs are not included in this calculator.

Use a pilot's billing records to replace assumed activity counts. Microsoft recommends planning 10% to 20% above an estimate; the calculator does not add this buffer automatically.

Copilot Studio pricing and ways to pay

US consumption options. Monthly pack prices require annual billing; pre-purchase prices are upfront annual commitments.
OptionUSD priceBilling basisScope and source
Pay-as-you-go$0.01per Copilot CreditMonthly usage billing through a linked Azure billing plan.Official Microsoft source. Checked October 11, 2026. Copilot Credits licensing guidance Microsoft Copilot Studio licensing guidance
Copilot Credit capacity pack$200.00per pack per month, billed annually; 25,000 credits per pack per monthCredits refresh monthly. Unused monthly capacity does not roll over.Official Microsoft source. Checked October 11, 2026. Microsoft Copilot Studio licensing guidance Copilot Studio and Microsoft 365 Copilot pricing
Copilot Credits pre-purchase planSee annual tiersone-year credit pool, paid upfrontNine published tiers. The calculator models one tier plus pay-as-you-go, not multiple purchases.Official Microsoft source. Checked October 11, 2026. Copilot Credits licensing guidance Copilot Credits pre-purchase plan in Azure
Agent pre-purchase planSee annual tiersone-year Agent Commit Unit poolShared across eligible agent services. Not optimized by this calculator and not an additional Copilot Credit allowance.Official Microsoft source. Checked October 11, 2026. Microsoft Copilot Studio licensing guidance Agent pre-purchase plan in Azure

When do capacity packs cost less?

Copilot Credits: pay-as-you-go versus packs with overage
Same monthly usage for 12 months; mixed packs and pay-as-you-go. Ties choose fewer packs. Unused monthly capacity expires. Microsoft rates checked October 11, 2026. Source: MS Dynamics Guys Copilot Credits Rate Card, CC BY 4.0.
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Same monthly usage for 12 months; mixed packs and pay-as-you-go. Ties choose fewer packs. Unused monthly capacity expires. Microsoft rates checked October 11, 2026.
Extra credits/monthPAYG USD/monthPacks + PAYG USD/month
0$0.00$0.00
10,000$100.00$100.00
20,000$200.00$200.00
25,000$250.00$200.00
40,000$400.00$350.00
45,000$450.00$400.00
50,000$500.00$400.00
75,000$750.00$600.00
100,000$1,000.00$800.00

Copilot Credits pre-purchase: annual pool, not a monthly invoice

Pre-purchase pays for an annual pool upfront. Unused credits expire at the end of its term. The monthly equivalent below is a budgeting comparison, not a monthly payment offer.

The estimator compares no tier or one published tier plus pay-as-you-go overage. Microsoft permits additional purchases, but this calculator does not search those combinations. Volume changes, other discounts and agreement terms can change the better choice.

9 one-year Copilot Credits tiers

One published annual tier. Effective prices assume every prepaid credit is used; overage is separate.
PlanAnnual credits or equivalentUpfront USDDiscountUSD per credit at full useScope and source
Tier 1300,000$2,8505%$0.0095one year, paid upfront. Official Microsoft source. Checked October 11, 2026. Copilot Credits licensing guidance Microsoft Copilot Studio Licensing Guide, October 2026
Tier 21,500,000$14,1006%$0.0094one year, paid upfront. Official Microsoft source. Checked October 11, 2026. Copilot Credits licensing guidance Microsoft Copilot Studio Licensing Guide, October 2026
Tier 33,000,000$27,9007%$0.0093one year, paid upfront. Official Microsoft source. Checked October 11, 2026. Copilot Credits licensing guidance Microsoft Copilot Studio Licensing Guide, October 2026
Tier 415,000,000$138,0008%$0.0092one year, paid upfront. Official Microsoft source. Checked October 11, 2026. Copilot Credits licensing guidance Microsoft Copilot Studio Licensing Guide, October 2026
Tier 530,000,000$270,00010%$0.0090one year, paid upfront. Official Microsoft source. Checked October 11, 2026. Copilot Credits licensing guidance Microsoft Copilot Studio Licensing Guide, October 2026
Tier 675,000,000$660,00012%$0.0088one year, paid upfront. Official Microsoft source. Checked October 11, 2026. Copilot Credits licensing guidance Microsoft Copilot Studio Licensing Guide, October 2026
Tier 7150,000,000$1,290,00014%$0.0086one year, paid upfront. Official Microsoft source. Checked October 11, 2026. Copilot Credits licensing guidance Microsoft Copilot Studio Licensing Guide, October 2026
Tier 8225,000,000$1,867,50017%$0.0083one year, paid upfront. Official Microsoft source. Checked October 11, 2026. Copilot Credits licensing guidance Microsoft Copilot Studio Licensing Guide, October 2026
Tier 9300,000,000$2,400,00020%$0.0080one year, paid upfront. 300 million credits in the dedicated Copilot Credits guidance and licensing PDF.Official Microsoft source. Checked October 11, 2026. Copilot Credits licensing guidance Microsoft Copilot Studio Licensing Guide, October 2026

Price per credit depends on full use

Copilot Credits: unit price at full use
USD per credit at full use. Monthly packs require annual billing; pre-purchase tiers are one-year upfront pools. Different terms, not interchangeable quotes. Microsoft rates checked October 11, 2026. Source: MS Dynamics Guys Copilot Credits Rate Card, CC BY 4.0.
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USD per credit at full use. Monthly packs require annual billing; pre-purchase tiers are one-year upfront pools. Different terms, not interchangeable quotes. Microsoft rates checked October 11, 2026.
Option at full useUSD per credit
Pay-as-you-go$0.0100
Monthly pack$0.0080
Pre-purchase tier 1$0.0095
Pre-purchase tier 5$0.0090
Pre-purchase tier 9$0.0080

Agent Commit Units: a separate shared commitment

Annual Agent Commit Unit plans. Credit equivalents apply only if the whole commitment is spent on Copilot Credits.
PlanAnnual credits or equivalentUpfront USDDiscountUSD per credit at full useScope and source
20,000 Agent Commit Units2,000,000$19,0005%$0.0095one year; credit equivalent only if used entirely for Copilot Credits. Official Microsoft source. Checked October 11, 2026. Microsoft Copilot Studio licensing guidance Agent pre-purchase plan in Azure
100,000 Agent Commit Units10,000,000$90,00010%$0.0090one year; credit equivalent only if used entirely for Copilot Credits. Official Microsoft source. Checked October 11, 2026. Microsoft Copilot Studio licensing guidance Agent pre-purchase plan in Azure
500,000 Agent Commit Units50,000,000$425,00015%$0.0085one year; credit equivalent only if used entirely for Copilot Credits. Official Microsoft source. Checked October 11, 2026. Microsoft Copilot Studio licensing guidance Agent pre-purchase plan in Azure

Agent Commit Units can cover several eligible agent services. They are not another allowance to add to a Copilot Credits plan. This calculator does not optimize Agent Commit Units or stack discounts.

Copilot Credits per event, token, page or minute

Standard-harness rates before eligible licensed-use exemptions. USD uses pay-as-you-go for the stated quantity, not an assumed response length. Voice includes core answers and agent actions.
MeterCopilot CreditsBilling quantityUSD at pay-as-you-goScope and source
Classic answer11 answer$0.0100Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management
Generative answer21 answer$0.0200Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management
Agent action51 action$0.0500Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management
Tenant graph grounding101 message$0.1000Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management
Agent flow actions13100 actions$0.1300The Microsoft 365 exemption requires the authenticated agent-call trigger. Other triggers remain billable.Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management
Basic AI prompt tool0.11,000 total input and output tokens$0.0010Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management Prompt tokens and licensing
Standard AI prompt tool1.51,000 total input and output tokens$0.0150Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management Prompt tokens and licensing
Premium AI prompt tool101,000 total input and output tokens$0.1000Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management Prompt tokens and licensing
Reasoning-model premium meter101,000 metered model tokens, in addition to the feature rate$0.1000Do not repeat prompt tokens already entered in the premium-tool field. This is the additional reasoning-model meter, not a second charge on those same prompt tokens.Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management Prompt tokens and licensing
Content processing81 page$0.0800Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management
Computer-Using Agent action51 action$0.0500Not included in the Microsoft 365 Copilot user license. Enter separately from other agent actions.Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management
Classic voice101 minute$0.1000Classic answers, generative answers and agent actions are included in this voice meter.Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management
GenAI voice351 minute$0.3500Classic answers, generative answers and agent actions are included in this voice meter.Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management
Premium GenAI voice751 minute$0.7500Classic answers, generative answers and agent actions are included in this voice meter.Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management

Use token counts, not a fixed price per AI response

Prompt-tool inputs use total input and output tokens. Include system instructions, retrieved context and model output, including reasoning output. A short visible answer can still use many tokens.

A reasoning-model operation can incur its feature charge and a premium token meter. Enter those metered tokens once. Do not copy the same prompt tokens into both premium-tool and reasoning fields.

The voice meter includes classic answers, generative answers and agent actions. A voice row therefore asks for minutes only. Separately billed non-core features need separate measured inputs; external telephony charges remain outside the estimate.

Bring-your-own-model charges, GitHub-harness runtime and unmodeled Copilot Chat cases are excluded. A public-web-only declarative agent can have different licensing treatment.

Estimate your Copilot Credits and cost

Flat monthly usage for 12 months. Compares pay-as-you-go, whole monthly packs plus pay-as-you-go, and no tier or one annual pre-purchase tier plus pay-as-you-go. Does not optimize multiple pre-purchases or Agent Commit Units.

Included credits start at zero. Deduct only a confirmed product, workload and environment allocation; custom agents must use Microsoft Dynamics 365 MCP servers. License prices are not included.

Model Standard-harness custom agents, voice minutes and the listed Business Central tasks. Up to 10 agents, 1,000,000 monthly runs or minutes, 1,000 events and 1,000,000 tokens per run, 100,000 licenses per product, and 100,000,000 combined monthly credits. Counts can use three decimals; token and run counts are whole numbers.

Microsoft 365 exemptions require confirmed authenticated employee use in Microsoft channels. Other flow triggers and Computer-Using Agent actions remain billable. Voice core actions must not be added twice.

Estimates use one-millionth-credit precision and round displayed money to cents. No headroom is added. Microsoft recommends a 10% to 20% planning buffer; use measured pilot consumption to validate assumptions.

Seven reproducible cost examples

Seven examples with flat monthly usage for 12 months. These are calculations, not actual customer outcomes.
Illustrative assumptionsBillable credits/monthIncluded credits usedPAYG/monthPacks + PAYGSingle tier + PAYG/yearLowest modeled annual cost
C1: customer support website. 27,000 runs; 4 classic and 2 generative answers per run.216,0000$2,160.008 packs; $1,760.00/monthp3-2; $25,020.00/yearPacks plus any overage
C2: Sales Order Agent. 100 requests; 0.5 sales attachments, 1 availability check, 1 quote and 1 reply per request.1,6500$16.500 packs; $16.50/monthNo tier; $198.00/yearPay-as-you-go
C3: Payables Agent. 100 invoices; 3 lines each.6,5000$65.000 packs; $65.00/monthNo tier; $780.00/yearPay-as-you-go
C4: confirmed Sales Premium allocation. 20 qualifying Sales Premium licenses; 3,000 custom-agent runs with 5 generative answers; 20,000 credits explicitly confirmed for this workload and environment.30,00020,000$100.000 packs; $100.00/monthNo tier; $1,200.00/yearPay-as-you-go
C5: GenAI voice. 2,100 GenAI voice minutes; no duplicate core-action charges.73,5000$735.003 packs; $600.00/monthp3-1; $8,670.00/yearPacks plus any overage
C6: eligible employee agent. 10,000 runs; 3 generative answers and 1 grounding event; 60% confirmed eligible, authenticated licensed-user runs in Microsoft Teams.64,0000$640.002 packs; $540.00/monthp3-1; $7,530.00/yearPacks plus any overage
C7: 20,000-credit break-even. 10,000 runs with 1 generative answer; no entitlement deduction.20,0000$200.000 packs; $200.00/monthNo tier; $2,400.00/yearPay-as-you-go

Microsoft Dynamics 365 Business Central agent rates

Business Central tasks, not whole conversations. Expense Agent remains preview in the checked source.
MeterCopilot CreditsBilling quantityUSD at pay-as-you-goScope and source
Sales Order: process email21 email request$0.0200Official Microsoft source. Checked October 11, 2026. Business Central agent consumption and billing
Sales Order: attachment without sales data21 attachment$0.0200Official Microsoft source. Checked October 11, 2026. Business Central agent consumption and billing
Sales Order: attachment with sales data51 attachment$0.0500Official Microsoft source. Checked October 11, 2026. Business Central agent consumption and billing
Sales Order: check availability51 check$0.0500Official Microsoft source. Checked October 11, 2026. Business Central agent consumption and billing
Sales Order: create or update quote51 quote$0.0500Official Microsoft source. Checked October 11, 2026. Business Central agent consumption and billing
Sales Order: create or update order51 order$0.0500Official Microsoft source. Checked October 11, 2026. Business Central agent consumption and billing
Sales Order: compose response21 response$0.0200Official Microsoft source. Checked October 11, 2026. Business Central agent consumption and billing
Payables: process invoice501 valid invoice$0.5000Official Microsoft source. Checked October 11, 2026. Business Central agent consumption and billing
Payables: process invoice line51 invoice line$0.0500Official Microsoft source. Checked October 11, 2026. Business Central agent consumption and billing
Expense Agent (preview)501 receipt$0.5000Preview status in the checked Business Central billing source.Official Microsoft source. Checked October 11, 2026. Business Central agent consumption and billing

The Sales Order example assumes one availability check, one quote or order and one reply for each request. A request with more steps costs more. Unsupported files and invalid invoice messages are not chargeable invoice tasks under the documented rules.

The calculator does not infer that Business Central tasks can use credits from another Premium product. It also excludes Business Central developer-toolkit preview tasks whose rates are not published. Compare the underlying licenses in Microsoft Dynamics 365 Business Central pricing.

Credits included with four Microsoft Dynamics 365 Premium licenses

Monthly entitlement per qualifying paid license. This is not unrestricted capacity for every workload or environment.
Qualifying Premium licenseCredits per license per monthScope and source
Microsoft Dynamics 365 Sales Premium1,000Confirm the product, workload and environment allocation. Custom agents must use Microsoft Dynamics 365 MCP servers.Official Microsoft source. Checked October 11, 2026. Microsoft Dynamics 365 licensing guidance Microsoft Dynamics 365 Licensing Guide, October 2026
Microsoft Dynamics 365 Customer Service Premium1,000Confirm the product, workload and environment allocation. Custom agents must use Microsoft Dynamics 365 MCP servers.Official Microsoft source. Checked October 11, 2026. Microsoft Dynamics 365 licensing guidance Microsoft Dynamics 365 Licensing Guide, October 2026
Microsoft Dynamics 365 Finance Premium1,000Confirm the product, workload and environment allocation. Custom agents must use Microsoft Dynamics 365 MCP servers.Official Microsoft source. Checked October 11, 2026. Microsoft Dynamics 365 licensing guidance Microsoft Dynamics 365 Licensing Guide, October 2026
Microsoft Dynamics 365 Supply Chain Management Premium1,000Confirm the product, workload and environment allocation. Custom agents must use Microsoft Dynamics 365 MCP servers.Official Microsoft source. Checked October 11, 2026. Microsoft Dynamics 365 licensing guidance Microsoft Dynamics 365 Licensing Guide, October 2026

Count qualifying paid licenses, not unique people. Separate Premium products assigned to one person have separate licensing conditions.

For each custom-agent allocation, confirm its Premium product, eligible workload, environment and Microsoft Dynamics 365 MCP connection. The calculator caps total allocations for each product at its entered license allowance.

Published prebuilt agents can have product-specific consumption definitions. Five generative answers in the Sales Premium example are an assumed custom-agent workflow, not a quoted rate for a named Microsoft agent. See the wider Microsoft Dynamics 365 price index for license costs.

Copilot Studio maker access and Microsoft 365 licenses

User licensing is separate from agent consumption. These license prices are not added to calculator totals.
OptionUSD priceBilling basisScope and source
Copilot Studio User License$0.00maker, with capacity-pack licensingFor pay-as-you-go and pre-purchase, use the documented Author role and environment setup. The free user license is not a free production-usage allowance.Official Microsoft source. Checked October 11, 2026. Microsoft Copilot Studio licensing guidance
Microsoft 365 Copilot$30.00user per month, paid yearlyA qualifying Microsoft 365 base plan is required. This user-license price is not added by the consumption calculator.Official Microsoft source. Checked October 11, 2026. Copilot Studio and Microsoft 365 Copilot pricing

When is employee use included in Microsoft 365 Copilot?

The exemption requires an eligible employee-facing agent in a Microsoft channel, using the authenticated licensed employee's identity. It is subject to Microsoft's fair-use and licensing terms.

For agent flow actions, confirm the When an agent calls the flow trigger. Other flow triggers remain billable. Computer-Using Agent actions are not covered by that user-license exemption.

The calculator applies an entered licensed-use percentage only after confirmation. It does not use headcount as a substitute for the share of eligible runs.

AI Builder operations billed in Copilot Credits

Copilot Credit rates for the stated quantity. For example, 0.1 credit is $0.001 at pay-as-you-go, not a free operation.
MeterCopilot CreditsBilling quantityUSD at pay-as-you-goScope and source
Basic prompt0.11,000 total tokens$0.0010Official Microsoft source. Checked October 11, 2026. AI Builder licensing and credit rates Prompt tokens and licensing
Standard prompt1.51,000 total tokens$0.0150Official Microsoft source. Checked October 11, 2026. AI Builder licensing and credit rates Prompt tokens and licensing
Premium prompt101,000 total tokens$0.1000Official Microsoft source. Checked October 11, 2026. AI Builder licensing and credit rates Prompt tokens and licensing
Receipt, invoice or identity document81 page$0.0800Official Microsoft source. Checked October 11, 2026. AI Builder licensing and credit rates
Custom document processing81 page$0.0800Official Microsoft source. Checked October 11, 2026. AI Builder licensing and credit rates
Text recognition (OCR)0.11 page$0.0010Official Microsoft source. Checked October 11, 2026. AI Builder licensing and credit rates
Text translation1.51,000 characters$0.0150Official Microsoft source. Checked October 11, 2026. AI Builder licensing and credit rates

AI Builder consumption in Power Apps and Power Automate can use AI Builder credits first, then Copilot Credits, under the documented licensing rules. Agent-flow prompts use Copilot Credits.

Seeded AI Builder credits end for new or renewed eligible plans from November 1, 2026. An existing contract can retain its allowance until the current term ends.

Testing agent flow actions can be free while prompt or model calls still incur charges. Do not treat every agent test as free. Compare other license requirements in Power Platform pricing.

Dated Copilot Studio pricing and licensing changes

Historical source observations. Month-only guide entries do not establish an exact launch day. Future effective dates are labeled.
DateObserved changeScope and source
Copilot Studio becomes availableMicrosoft announced availability that day, with the Microsoft 365 integration in public preview.Official Microsoft source. Checked October 11, 2026. Microsoft announces Copilot Studio, November 15, 2023
Azure pay-as-you-go introducedDate announced in Microsoft's November 19, 2024 post. The current rate card, not this historical announcement, supplies today's price.Official Microsoft source. Checked October 11, 2026. Microsoft announces Copilot Studio Azure pay-as-you-go
Messages renamed Copilot CreditsMicrosoft says the rename did not change pack size, price or pay-as-you-go terms.Official Microsoft source. Checked October 11, 2026. Copilot Studio billing and licensing
Pre-purchase added to the guideMonth recorded in the licensing guide change log; not an inferred launch day.Official Microsoft source. Checked October 11, 2026. Microsoft Copilot Studio Licensing Guide, October 2026
AI Builder capacity add-on purchase transitionNew customers use Copilot Credits; existing customers can still purchase AI Builder capacity add-ons under the documented transition.Official Microsoft source. Checked October 11, 2026. AI Builder licensing and credit rates
Guide uses AI tools terminologyThe guide change log records the AI Builder naming update.Official Microsoft source. Checked October 11, 2026. Microsoft Copilot Studio Licensing Guide, October 2026
Agent pre-purchase added to the guideMonth recorded in the licensing guide change log.Official Microsoft source. Checked October 11, 2026. Microsoft Copilot Studio Licensing Guide, October 2026
Voice billing added to the guideMonth recorded in the licensing guide change log.Official Microsoft source. Checked October 11, 2026. Microsoft Copilot Studio Licensing Guide, October 2026
Guide adopts workflows terminologyThe guide change log records the naming update. The current Learn billing table still labels the meter agent flow actions.Official Microsoft source. Checked October 11, 2026. Microsoft Copilot Studio Licensing Guide, October 2026 Copilot Studio billing rates and management
Guide adds harness-specific licensingThe guide describes Standard, Copilot Chat and GitHub harnesses. This calculator models Standard harness consumption only.Official Microsoft source. Checked October 11, 2026. Microsoft Copilot Studio Licensing Guide, October 2026
(scheduled)Seeded AI Builder credits end on new or renewed plansExisting eligible contracts retain seeded credits until their term ends; this is not a universal same-day withdrawal.Official Microsoft source. Checked October 11, 2026. AI Builder licensing and credit rates

Check billing controls before production use

Under prepaid enforcement, custom agents can be disabled at 125% of capacity. New agent flow runs are blocked at 100%; already running flows can finish.

Link the correct Azure billing plan and review environment allocations, agent limits and consumption reports. Pay-as-you-go billing is not a promise that an agent can never stop.

Confirm the actual rights and price with Microsoft or your licensing provider. MS Dynamics Guys provides delivery services and does not sell Microsoft licenses.

How MS Dynamics Guys checks this rate card

MS Dynamics Guys compiled these rates from official Microsoft pricing pages, licensing guidance and Microsoft Learn. The listed claims were checked on October 11, 2026.

Dataset revision: October 11, 2026. A revision or publication date is not a claim that a source was checked again.

The evidence label means an official Microsoft source supports the row. It does not claim independent three-source verification. Unresolved historical dates and unpublished preview rates are omitted.

The public CSV, JSON, tables, charts and calculator use the same approved records. Historical entries preserve the source's date precision.

The compilation and original charts are available under CC BY 4.0. Microsoft retains the rights to its own source materials. Product Terms and your agreement determine licensing rights.

Reviewed by Paul Francis.

Copilot Studio pricing questions

How much does Copilot Studio cost?

Pay-as-you-go costs $0.01 per Copilot Credit. A 25,000-credit pack costs $200 per month, billed annually. Your total depends on metered usage, eligible included credits and purchasing terms. MS Dynamics Guys compares three defined options rather than every possible agreement.

How many Copilot Credits does one conversation use?

There is no fixed conversation rate. Add its answers, actions, grounding, flow actions, tokens and pages using the rate card. Voice uses a separate per-minute meter that includes classic answers, generative answers and agent actions.

Do Microsoft Dynamics 365 licenses include Copilot Credits?

Sales Premium, Customer Service Premium, Finance Premium and Supply Chain Management Premium each include 1,000 credits per qualifying paid license per month. Confirm workload and environment restrictions before deducting them. Custom agents must use Microsoft Dynamics 365 MCP servers.

Does Microsoft 365 Copilot make every agent free?

No. Eligible authenticated employee use in Microsoft channels can be included, subject to terms and fair use. The flow exemption requires the agent-call trigger. Computer-Using Agent actions and other excluded workloads remain chargeable.

Is the lowest calculator result guaranteed to be the lowest possible price?

No. It assumes the same monthly volume for 12 months and compares pay-as-you-go, whole packs plus overage, and one annual pre-purchase tier plus overage. It does not optimize multiple pre-purchases, Agent Commit Units or negotiated discounts.

Do unused Copilot Credits roll over?

Unused monthly pack credits do not roll over. Annual pre-purchase credits are available for that term and expire when it ends. A monthly-equivalent annual-plan price is not a monthly invoice.

Official sources and check dates

  1. Copilot Credits licensing guidance. Microsoft. Checked October 11, 2026.
  2. Microsoft Copilot Studio licensing guidance. Microsoft. Checked October 11, 2026.
  3. Copilot Studio billing rates and management. Microsoft Learn. Checked October 11, 2026. Source date: 2026-10-01.
  4. Copilot Studio billing and licensing. Microsoft Learn. Checked October 11, 2026. Source date: 2026-08-03.
  5. Copilot Studio and Microsoft 365 Copilot pricing. Microsoft. Checked October 11, 2026.
  6. Business Central agent consumption and billing. Microsoft Learn. Checked October 11, 2026. Source date: 2026-07-08.
  7. AI Builder licensing and credit rates. Microsoft Learn. Checked October 11, 2026. Source date: 2026-09-08.
  8. Prompt tokens and licensing. Microsoft Learn. Checked October 11, 2026. Source date: 2026-01-14.
  9. AI Builder prompt billing in Copilot Studio. Microsoft Learn. Checked October 11, 2026.
  10. Microsoft Dynamics 365 licensing guidance. Microsoft. Checked October 11, 2026.
  11. Microsoft Dynamics 365 Licensing Guide, October 2026. Microsoft. Checked October 11, 2026. Source date: 2026-10.
  12. Microsoft Copilot Studio Licensing Guide, October 2026. Microsoft. Checked October 11, 2026. Source date: 2026-10.
  13. Manage Copilot Credits capacity. Microsoft Learn. Checked October 11, 2026. Source date: 2026-10-02.
  14. Microsoft agent usage estimator guidance. Microsoft Learn. Checked October 11, 2026. Source date: 2026-08-03.
  15. Agent cost considerations in Microsoft 365. Microsoft Learn. Checked October 11, 2026. Source date: 2026-09-30.
  16. Copilot Credits pre-purchase plan in Azure. Microsoft Learn. Checked October 11, 2026. Source date: 2026-07-17.
  17. Agent pre-purchase plan in Azure. Microsoft Learn. Checked October 11, 2026.
  18. Microsoft announces Copilot Studio, November 15, 2023. Microsoft. Checked October 11, 2026. Source date: 2023-11-15.
  19. Microsoft announces Copilot Studio Azure pay-as-you-go. Microsoft. Checked October 11, 2026. Source date: 2024-11-19.

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