Copilot Credits rate card
Copilot Studio pricing 2026: Copilot Credits rates and cost calculator
Short answer
Copilot Studio pay-as-you-go costs $0.01 per Copilot Credit. A 25,000-credit pack costs $200 a month, billed annually. MS Dynamics Guys compares pay-as-you-go, whole packs with overage, and one annual pre-purchase tier for flat usage over 12 months. The calculator does not optimize every purchase combination. Included credits start at zero and require a confirmed eligible allocation. Rates were checked on October 11, 2026.
What determines Copilot Studio cost?
Count the events, tokens and tasks an agent uses. A conversation can combine several meters, so it is not a fixed-price unit.
Separate consumption charges from user licenses, Azure services, telephony, implementation and support. Those costs are not included in this calculator.
Use a pilot's billing records to replace assumed activity counts. Microsoft recommends planning 10% to 20% above an estimate; the calculator does not add this buffer automatically.
Copilot Studio pricing and ways to pay
| Option | USD price | Billing basis | Scope and source |
|---|---|---|---|
| Pay-as-you-go | $0.01 | per Copilot Credit | Monthly usage billing through a linked Azure billing plan.Official Microsoft source. Checked October 11, 2026. Copilot Credits licensing guidance Microsoft Copilot Studio licensing guidance |
| Copilot Credit capacity pack | $200.00 | per pack per month, billed annually; 25,000 credits per pack per month | Credits refresh monthly. Unused monthly capacity does not roll over.Official Microsoft source. Checked October 11, 2026. Microsoft Copilot Studio licensing guidance Copilot Studio and Microsoft 365 Copilot pricing |
| Copilot Credits pre-purchase plan | See annual tiers | one-year credit pool, paid upfront | Nine published tiers. The calculator models one tier plus pay-as-you-go, not multiple purchases.Official Microsoft source. Checked October 11, 2026. Copilot Credits licensing guidance Copilot Credits pre-purchase plan in Azure |
| Agent pre-purchase plan | See annual tiers | one-year Agent Commit Unit pool | Shared across eligible agent services. Not optimized by this calculator and not an additional Copilot Credit allowance.Official Microsoft source. Checked October 11, 2026. Microsoft Copilot Studio licensing guidance Agent pre-purchase plan in Azure |
When do capacity packs cost less?
Reuse this chart with attribution
| Extra credits/month | PAYG USD/month | Packs + PAYG USD/month |
|---|---|---|
| 0 | $0.00 | $0.00 |
| 10,000 | $100.00 | $100.00 |
| 20,000 | $200.00 | $200.00 |
| 25,000 | $250.00 | $200.00 |
| 40,000 | $400.00 | $350.00 |
| 45,000 | $450.00 | $400.00 |
| 50,000 | $500.00 | $400.00 |
| 75,000 | $750.00 | $600.00 |
| 100,000 | $1,000.00 | $800.00 |
Copilot Credits pre-purchase: annual pool, not a monthly invoice
Pre-purchase pays for an annual pool upfront. Unused credits expire at the end of its term. The monthly equivalent below is a budgeting comparison, not a monthly payment offer.
The estimator compares no tier or one published tier plus pay-as-you-go overage. Microsoft permits additional purchases, but this calculator does not search those combinations. Volume changes, other discounts and agreement terms can change the better choice.
9 one-year Copilot Credits tiers
| Plan | Annual credits or equivalent | Upfront USD | Discount | USD per credit at full use | Scope and source |
|---|---|---|---|---|---|
| Tier 1 | 300,000 | $2,850 | 5% | $0.0095 | one year, paid upfront. Official Microsoft source. Checked October 11, 2026. Copilot Credits licensing guidance Microsoft Copilot Studio Licensing Guide, October 2026 |
| Tier 2 | 1,500,000 | $14,100 | 6% | $0.0094 | one year, paid upfront. Official Microsoft source. Checked October 11, 2026. Copilot Credits licensing guidance Microsoft Copilot Studio Licensing Guide, October 2026 |
| Tier 3 | 3,000,000 | $27,900 | 7% | $0.0093 | one year, paid upfront. Official Microsoft source. Checked October 11, 2026. Copilot Credits licensing guidance Microsoft Copilot Studio Licensing Guide, October 2026 |
| Tier 4 | 15,000,000 | $138,000 | 8% | $0.0092 | one year, paid upfront. Official Microsoft source. Checked October 11, 2026. Copilot Credits licensing guidance Microsoft Copilot Studio Licensing Guide, October 2026 |
| Tier 5 | 30,000,000 | $270,000 | 10% | $0.0090 | one year, paid upfront. Official Microsoft source. Checked October 11, 2026. Copilot Credits licensing guidance Microsoft Copilot Studio Licensing Guide, October 2026 |
| Tier 6 | 75,000,000 | $660,000 | 12% | $0.0088 | one year, paid upfront. Official Microsoft source. Checked October 11, 2026. Copilot Credits licensing guidance Microsoft Copilot Studio Licensing Guide, October 2026 |
| Tier 7 | 150,000,000 | $1,290,000 | 14% | $0.0086 | one year, paid upfront. Official Microsoft source. Checked October 11, 2026. Copilot Credits licensing guidance Microsoft Copilot Studio Licensing Guide, October 2026 |
| Tier 8 | 225,000,000 | $1,867,500 | 17% | $0.0083 | one year, paid upfront. Official Microsoft source. Checked October 11, 2026. Copilot Credits licensing guidance Microsoft Copilot Studio Licensing Guide, October 2026 |
| Tier 9 | 300,000,000 | $2,400,000 | 20% | $0.0080 | one year, paid upfront. 300 million credits in the dedicated Copilot Credits guidance and licensing PDF.Official Microsoft source. Checked October 11, 2026. Copilot Credits licensing guidance Microsoft Copilot Studio Licensing Guide, October 2026 |
Price per credit depends on full use
Reuse this chart with attribution
| Option at full use | USD per credit |
|---|---|
| Pay-as-you-go | $0.0100 |
| Monthly pack | $0.0080 |
| Pre-purchase tier 1 | $0.0095 |
| Pre-purchase tier 5 | $0.0090 |
| Pre-purchase tier 9 | $0.0080 |
Agent Commit Units: a separate shared commitment
| Plan | Annual credits or equivalent | Upfront USD | Discount | USD per credit at full use | Scope and source |
|---|---|---|---|---|---|
| 20,000 Agent Commit Units | 2,000,000 | $19,000 | 5% | $0.0095 | one year; credit equivalent only if used entirely for Copilot Credits. Official Microsoft source. Checked October 11, 2026. Microsoft Copilot Studio licensing guidance Agent pre-purchase plan in Azure |
| 100,000 Agent Commit Units | 10,000,000 | $90,000 | 10% | $0.0090 | one year; credit equivalent only if used entirely for Copilot Credits. Official Microsoft source. Checked October 11, 2026. Microsoft Copilot Studio licensing guidance Agent pre-purchase plan in Azure |
| 500,000 Agent Commit Units | 50,000,000 | $425,000 | 15% | $0.0085 | one year; credit equivalent only if used entirely for Copilot Credits. Official Microsoft source. Checked October 11, 2026. Microsoft Copilot Studio licensing guidance Agent pre-purchase plan in Azure |
Agent Commit Units can cover several eligible agent services. They are not another allowance to add to a Copilot Credits plan. This calculator does not optimize Agent Commit Units or stack discounts.
Copilot Credits per event, token, page or minute
| Meter | Copilot Credits | Billing quantity | USD at pay-as-you-go | Scope and source |
|---|---|---|---|---|
| Classic answer | 1 | 1 answer | $0.0100 | Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management |
| Generative answer | 2 | 1 answer | $0.0200 | Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management |
| Agent action | 5 | 1 action | $0.0500 | Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management |
| Tenant graph grounding | 10 | 1 message | $0.1000 | Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management |
| Agent flow actions | 13 | 100 actions | $0.1300 | The Microsoft 365 exemption requires the authenticated agent-call trigger. Other triggers remain billable.Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management |
| Basic AI prompt tool | 0.1 | 1,000 total input and output tokens | $0.0010 | Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management Prompt tokens and licensing |
| Standard AI prompt tool | 1.5 | 1,000 total input and output tokens | $0.0150 | Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management Prompt tokens and licensing |
| Premium AI prompt tool | 10 | 1,000 total input and output tokens | $0.1000 | Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management Prompt tokens and licensing |
| Reasoning-model premium meter | 10 | 1,000 metered model tokens, in addition to the feature rate | $0.1000 | Do not repeat prompt tokens already entered in the premium-tool field. This is the additional reasoning-model meter, not a second charge on those same prompt tokens.Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management Prompt tokens and licensing |
| Content processing | 8 | 1 page | $0.0800 | Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management |
| Computer-Using Agent action | 5 | 1 action | $0.0500 | Not included in the Microsoft 365 Copilot user license. Enter separately from other agent actions.Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management |
| Classic voice | 10 | 1 minute | $0.1000 | Classic answers, generative answers and agent actions are included in this voice meter.Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management |
| GenAI voice | 35 | 1 minute | $0.3500 | Classic answers, generative answers and agent actions are included in this voice meter.Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management |
| Premium GenAI voice | 75 | 1 minute | $0.7500 | Classic answers, generative answers and agent actions are included in this voice meter.Official Microsoft source. Checked October 11, 2026. Copilot Studio billing rates and management |
Use token counts, not a fixed price per AI response
Prompt-tool inputs use total input and output tokens. Include system instructions, retrieved context and model output, including reasoning output. A short visible answer can still use many tokens.
A reasoning-model operation can incur its feature charge and a premium token meter. Enter those metered tokens once. Do not copy the same prompt tokens into both premium-tool and reasoning fields.
The voice meter includes classic answers, generative answers and agent actions. A voice row therefore asks for minutes only. Separately billed non-core features need separate measured inputs; external telephony charges remain outside the estimate.
Bring-your-own-model charges, GitHub-harness runtime and unmodeled Copilot Chat cases are excluded. A public-web-only declarative agent can have different licensing treatment.
Estimate your Copilot Credits and cost
Flat monthly usage for 12 months. Compares pay-as-you-go, whole monthly packs plus pay-as-you-go, and no tier or one annual pre-purchase tier plus pay-as-you-go. Does not optimize multiple pre-purchases or Agent Commit Units.
Included credits start at zero. Deduct only a confirmed product, workload and environment allocation; custom agents must use Microsoft Dynamics 365 MCP servers. License prices are not included.
Model Standard-harness custom agents, voice minutes and the listed Business Central tasks. Up to 10 agents, 1,000,000 monthly runs or minutes, 1,000 events and 1,000,000 tokens per run, 100,000 licenses per product, and 100,000,000 combined monthly credits. Counts can use three decimals; token and run counts are whole numbers.
Microsoft 365 exemptions require confirmed authenticated employee use in Microsoft channels. Other flow triggers and Computer-Using Agent actions remain billable. Voice core actions must not be added twice.
Estimates use one-millionth-credit precision and round displayed money to cents. No headroom is added. Microsoft recommends a 10% to 20% planning buffer; use measured pilot consumption to validate assumptions.
Examples are editable assumptions, not measurements of your tenant. The Sales Premium example includes an explicitly assumed eligible allocation.
Seven reproducible cost examples
| Illustrative assumptions | Billable credits/month | Included credits used | PAYG/month | Packs + PAYG | Single tier + PAYG/year | Lowest modeled annual cost |
|---|---|---|---|---|---|---|
| C1: customer support website. 27,000 runs; 4 classic and 2 generative answers per run. | 216,000 | 0 | $2,160.00 | 8 packs; $1,760.00/month | p3-2; $25,020.00/year | Packs plus any overage |
| C2: Sales Order Agent. 100 requests; 0.5 sales attachments, 1 availability check, 1 quote and 1 reply per request. | 1,650 | 0 | $16.50 | 0 packs; $16.50/month | No tier; $198.00/year | Pay-as-you-go |
| C3: Payables Agent. 100 invoices; 3 lines each. | 6,500 | 0 | $65.00 | 0 packs; $65.00/month | No tier; $780.00/year | Pay-as-you-go |
| C4: confirmed Sales Premium allocation. 20 qualifying Sales Premium licenses; 3,000 custom-agent runs with 5 generative answers; 20,000 credits explicitly confirmed for this workload and environment. | 30,000 | 20,000 | $100.00 | 0 packs; $100.00/month | No tier; $1,200.00/year | Pay-as-you-go |
| C5: GenAI voice. 2,100 GenAI voice minutes; no duplicate core-action charges. | 73,500 | 0 | $735.00 | 3 packs; $600.00/month | p3-1; $8,670.00/year | Packs plus any overage |
| C6: eligible employee agent. 10,000 runs; 3 generative answers and 1 grounding event; 60% confirmed eligible, authenticated licensed-user runs in Microsoft Teams. | 64,000 | 0 | $640.00 | 2 packs; $540.00/month | p3-1; $7,530.00/year | Packs plus any overage |
| C7: 20,000-credit break-even. 10,000 runs with 1 generative answer; no entitlement deduction. | 20,000 | 0 | $200.00 | 0 packs; $200.00/month | No tier; $2,400.00/year | Pay-as-you-go |
Microsoft Dynamics 365 Business Central agent rates
| Meter | Copilot Credits | Billing quantity | USD at pay-as-you-go | Scope and source |
|---|---|---|---|---|
| Sales Order: process email | 2 | 1 email request | $0.0200 | Official Microsoft source. Checked October 11, 2026. Business Central agent consumption and billing |
| Sales Order: attachment without sales data | 2 | 1 attachment | $0.0200 | Official Microsoft source. Checked October 11, 2026. Business Central agent consumption and billing |
| Sales Order: attachment with sales data | 5 | 1 attachment | $0.0500 | Official Microsoft source. Checked October 11, 2026. Business Central agent consumption and billing |
| Sales Order: check availability | 5 | 1 check | $0.0500 | Official Microsoft source. Checked October 11, 2026. Business Central agent consumption and billing |
| Sales Order: create or update quote | 5 | 1 quote | $0.0500 | Official Microsoft source. Checked October 11, 2026. Business Central agent consumption and billing |
| Sales Order: create or update order | 5 | 1 order | $0.0500 | Official Microsoft source. Checked October 11, 2026. Business Central agent consumption and billing |
| Sales Order: compose response | 2 | 1 response | $0.0200 | Official Microsoft source. Checked October 11, 2026. Business Central agent consumption and billing |
| Payables: process invoice | 50 | 1 valid invoice | $0.5000 | Official Microsoft source. Checked October 11, 2026. Business Central agent consumption and billing |
| Payables: process invoice line | 5 | 1 invoice line | $0.0500 | Official Microsoft source. Checked October 11, 2026. Business Central agent consumption and billing |
| Expense Agent (preview) | 50 | 1 receipt | $0.5000 | Preview status in the checked Business Central billing source.Official Microsoft source. Checked October 11, 2026. Business Central agent consumption and billing |
The Sales Order example assumes one availability check, one quote or order and one reply for each request. A request with more steps costs more. Unsupported files and invalid invoice messages are not chargeable invoice tasks under the documented rules.
The calculator does not infer that Business Central tasks can use credits from another Premium product. It also excludes Business Central developer-toolkit preview tasks whose rates are not published. Compare the underlying licenses in Microsoft Dynamics 365 Business Central pricing.
Credits included with four Microsoft Dynamics 365 Premium licenses
| Qualifying Premium license | Credits per license per month | Scope and source |
|---|---|---|
| Microsoft Dynamics 365 Sales Premium | 1,000 | Confirm the product, workload and environment allocation. Custom agents must use Microsoft Dynamics 365 MCP servers.Official Microsoft source. Checked October 11, 2026. Microsoft Dynamics 365 licensing guidance Microsoft Dynamics 365 Licensing Guide, October 2026 |
| Microsoft Dynamics 365 Customer Service Premium | 1,000 | Confirm the product, workload and environment allocation. Custom agents must use Microsoft Dynamics 365 MCP servers.Official Microsoft source. Checked October 11, 2026. Microsoft Dynamics 365 licensing guidance Microsoft Dynamics 365 Licensing Guide, October 2026 |
| Microsoft Dynamics 365 Finance Premium | 1,000 | Confirm the product, workload and environment allocation. Custom agents must use Microsoft Dynamics 365 MCP servers.Official Microsoft source. Checked October 11, 2026. Microsoft Dynamics 365 licensing guidance Microsoft Dynamics 365 Licensing Guide, October 2026 |
| Microsoft Dynamics 365 Supply Chain Management Premium | 1,000 | Confirm the product, workload and environment allocation. Custom agents must use Microsoft Dynamics 365 MCP servers.Official Microsoft source. Checked October 11, 2026. Microsoft Dynamics 365 licensing guidance Microsoft Dynamics 365 Licensing Guide, October 2026 |
Count qualifying paid licenses, not unique people. Separate Premium products assigned to one person have separate licensing conditions.
For each custom-agent allocation, confirm its Premium product, eligible workload, environment and Microsoft Dynamics 365 MCP connection. The calculator caps total allocations for each product at its entered license allowance.
Published prebuilt agents can have product-specific consumption definitions. Five generative answers in the Sales Premium example are an assumed custom-agent workflow, not a quoted rate for a named Microsoft agent. See the wider Microsoft Dynamics 365 price index for license costs.
Copilot Studio maker access and Microsoft 365 licenses
| Option | USD price | Billing basis | Scope and source |
|---|---|---|---|
| Copilot Studio User License | $0.00 | maker, with capacity-pack licensing | For pay-as-you-go and pre-purchase, use the documented Author role and environment setup. The free user license is not a free production-usage allowance.Official Microsoft source. Checked October 11, 2026. Microsoft Copilot Studio licensing guidance |
| Microsoft 365 Copilot | $30.00 | user per month, paid yearly | A qualifying Microsoft 365 base plan is required. This user-license price is not added by the consumption calculator.Official Microsoft source. Checked October 11, 2026. Copilot Studio and Microsoft 365 Copilot pricing |
When is employee use included in Microsoft 365 Copilot?
The exemption requires an eligible employee-facing agent in a Microsoft channel, using the authenticated licensed employee's identity. It is subject to Microsoft's fair-use and licensing terms.
For agent flow actions, confirm the When an agent calls the flow trigger. Other flow triggers remain billable. Computer-Using Agent actions are not covered by that user-license exemption.
The calculator applies an entered licensed-use percentage only after confirmation. It does not use headcount as a substitute for the share of eligible runs.
AI Builder operations billed in Copilot Credits
| Meter | Copilot Credits | Billing quantity | USD at pay-as-you-go | Scope and source |
|---|---|---|---|---|
| Basic prompt | 0.1 | 1,000 total tokens | $0.0010 | Official Microsoft source. Checked October 11, 2026. AI Builder licensing and credit rates Prompt tokens and licensing |
| Standard prompt | 1.5 | 1,000 total tokens | $0.0150 | Official Microsoft source. Checked October 11, 2026. AI Builder licensing and credit rates Prompt tokens and licensing |
| Premium prompt | 10 | 1,000 total tokens | $0.1000 | Official Microsoft source. Checked October 11, 2026. AI Builder licensing and credit rates Prompt tokens and licensing |
| Receipt, invoice or identity document | 8 | 1 page | $0.0800 | Official Microsoft source. Checked October 11, 2026. AI Builder licensing and credit rates |
| Custom document processing | 8 | 1 page | $0.0800 | Official Microsoft source. Checked October 11, 2026. AI Builder licensing and credit rates |
| Text recognition (OCR) | 0.1 | 1 page | $0.0010 | Official Microsoft source. Checked October 11, 2026. AI Builder licensing and credit rates |
| Text translation | 1.5 | 1,000 characters | $0.0150 | Official Microsoft source. Checked October 11, 2026. AI Builder licensing and credit rates |
AI Builder consumption in Power Apps and Power Automate can use AI Builder credits first, then Copilot Credits, under the documented licensing rules. Agent-flow prompts use Copilot Credits.
Seeded AI Builder credits end for new or renewed eligible plans from November 1, 2026. An existing contract can retain its allowance until the current term ends.
Testing agent flow actions can be free while prompt or model calls still incur charges. Do not treat every agent test as free. Compare other license requirements in Power Platform pricing.
Dated Copilot Studio pricing and licensing changes
| Date | Observed change | Scope and source |
|---|---|---|
| Copilot Studio becomes available | Microsoft announced availability that day, with the Microsoft 365 integration in public preview.Official Microsoft source. Checked October 11, 2026. Microsoft announces Copilot Studio, November 15, 2023 | |
| Azure pay-as-you-go introduced | Date announced in Microsoft's November 19, 2024 post. The current rate card, not this historical announcement, supplies today's price.Official Microsoft source. Checked October 11, 2026. Microsoft announces Copilot Studio Azure pay-as-you-go | |
| Messages renamed Copilot Credits | Microsoft says the rename did not change pack size, price or pay-as-you-go terms.Official Microsoft source. Checked October 11, 2026. Copilot Studio billing and licensing | |
| Pre-purchase added to the guide | Month recorded in the licensing guide change log; not an inferred launch day.Official Microsoft source. Checked October 11, 2026. Microsoft Copilot Studio Licensing Guide, October 2026 | |
| AI Builder capacity add-on purchase transition | New customers use Copilot Credits; existing customers can still purchase AI Builder capacity add-ons under the documented transition.Official Microsoft source. Checked October 11, 2026. AI Builder licensing and credit rates | |
| Guide uses AI tools terminology | The guide change log records the AI Builder naming update.Official Microsoft source. Checked October 11, 2026. Microsoft Copilot Studio Licensing Guide, October 2026 | |
| Agent pre-purchase added to the guide | Month recorded in the licensing guide change log.Official Microsoft source. Checked October 11, 2026. Microsoft Copilot Studio Licensing Guide, October 2026 | |
| Voice billing added to the guide | Month recorded in the licensing guide change log.Official Microsoft source. Checked October 11, 2026. Microsoft Copilot Studio Licensing Guide, October 2026 | |
| Guide adopts workflows terminology | The guide change log records the naming update. The current Learn billing table still labels the meter agent flow actions.Official Microsoft source. Checked October 11, 2026. Microsoft Copilot Studio Licensing Guide, October 2026 Copilot Studio billing rates and management | |
| Guide adds harness-specific licensing | The guide describes Standard, Copilot Chat and GitHub harnesses. This calculator models Standard harness consumption only.Official Microsoft source. Checked October 11, 2026. Microsoft Copilot Studio Licensing Guide, October 2026 | |
| (scheduled) | Seeded AI Builder credits end on new or renewed plans | Existing eligible contracts retain seeded credits until their term ends; this is not a universal same-day withdrawal.Official Microsoft source. Checked October 11, 2026. AI Builder licensing and credit rates |
Check billing controls before production use
Under prepaid enforcement, custom agents can be disabled at 125% of capacity. New agent flow runs are blocked at 100%; already running flows can finish.
Link the correct Azure billing plan and review environment allocations, agent limits and consumption reports. Pay-as-you-go billing is not a promise that an agent can never stop.
Confirm the actual rights and price with Microsoft or your licensing provider. MS Dynamics Guys provides delivery services and does not sell Microsoft licenses.
How MS Dynamics Guys checks this rate card
MS Dynamics Guys compiled these rates from official Microsoft pricing pages, licensing guidance and Microsoft Learn. The listed claims were checked on October 11, 2026.
Dataset revision: October 11, 2026. A revision or publication date is not a claim that a source was checked again.
The evidence label means an official Microsoft source supports the row. It does not claim independent three-source verification. Unresolved historical dates and unpublished preview rates are omitted.
The public CSV, JSON, tables, charts and calculator use the same approved records. Historical entries preserve the source's date precision.
The compilation and original charts are available under CC BY 4.0. Microsoft retains the rights to its own source materials. Product Terms and your agreement determine licensing rights.
Reviewed by Paul Francis.
Copilot Studio pricing questions
How much does Copilot Studio cost?
Pay-as-you-go costs $0.01 per Copilot Credit. A 25,000-credit pack costs $200 per month, billed annually. Your total depends on metered usage, eligible included credits and purchasing terms. MS Dynamics Guys compares three defined options rather than every possible agreement.
How many Copilot Credits does one conversation use?
There is no fixed conversation rate. Add its answers, actions, grounding, flow actions, tokens and pages using the rate card. Voice uses a separate per-minute meter that includes classic answers, generative answers and agent actions.
Do Microsoft Dynamics 365 licenses include Copilot Credits?
Sales Premium, Customer Service Premium, Finance Premium and Supply Chain Management Premium each include 1,000 credits per qualifying paid license per month. Confirm workload and environment restrictions before deducting them. Custom agents must use Microsoft Dynamics 365 MCP servers.
Does Microsoft 365 Copilot make every agent free?
No. Eligible authenticated employee use in Microsoft channels can be included, subject to terms and fair use. The flow exemption requires the agent-call trigger. Computer-Using Agent actions and other excluded workloads remain chargeable.
Is the lowest calculator result guaranteed to be the lowest possible price?
No. It assumes the same monthly volume for 12 months and compares pay-as-you-go, whole packs plus overage, and one annual pre-purchase tier plus overage. It does not optimize multiple pre-purchases, Agent Commit Units or negotiated discounts.
Do unused Copilot Credits roll over?
Unused monthly pack credits do not roll over. Annual pre-purchase credits are available for that term and expire when it ends. A monthly-equivalent annual-plan price is not a monthly invoice.
Official sources and check dates
- Copilot Credits licensing guidance. Microsoft. Checked October 11, 2026.
- Microsoft Copilot Studio licensing guidance. Microsoft. Checked October 11, 2026.
- Copilot Studio billing rates and management. Microsoft Learn. Checked October 11, 2026. Source date: 2026-10-01.
- Copilot Studio billing and licensing. Microsoft Learn. Checked October 11, 2026. Source date: 2026-08-03.
- Copilot Studio and Microsoft 365 Copilot pricing. Microsoft. Checked October 11, 2026.
- Business Central agent consumption and billing. Microsoft Learn. Checked October 11, 2026. Source date: 2026-07-08.
- AI Builder licensing and credit rates. Microsoft Learn. Checked October 11, 2026. Source date: 2026-09-08.
- Prompt tokens and licensing. Microsoft Learn. Checked October 11, 2026. Source date: 2026-01-14.
- AI Builder prompt billing in Copilot Studio. Microsoft Learn. Checked October 11, 2026.
- Microsoft Dynamics 365 licensing guidance. Microsoft. Checked October 11, 2026.
- Microsoft Dynamics 365 Licensing Guide, October 2026. Microsoft. Checked October 11, 2026. Source date: 2026-10.
- Microsoft Copilot Studio Licensing Guide, October 2026. Microsoft. Checked October 11, 2026. Source date: 2026-10.
- Manage Copilot Credits capacity. Microsoft Learn. Checked October 11, 2026. Source date: 2026-10-02.
- Microsoft agent usage estimator guidance. Microsoft Learn. Checked October 11, 2026. Source date: 2026-08-03.
- Agent cost considerations in Microsoft 365. Microsoft Learn. Checked October 11, 2026. Source date: 2026-09-30.
- Copilot Credits pre-purchase plan in Azure. Microsoft Learn. Checked October 11, 2026. Source date: 2026-07-17.
- Agent pre-purchase plan in Azure. Microsoft Learn. Checked October 11, 2026.
- Microsoft announces Copilot Studio, November 15, 2023. Microsoft. Checked October 11, 2026. Source date: 2023-11-15.
- Microsoft announces Copilot Studio Azure pay-as-you-go. Microsoft. Checked October 11, 2026. Source date: 2024-11-19.
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