Services
Microsoft Dynamics 365 services, from staff augmentation to ongoing support
Short answer
MS Dynamics Guys provides Microsoft Dynamics 365 staff augmentation: developers, consultants and architects who join your team. We also deliver consulting to decide, implementation to roll out, development to extend, integration to connect and support to keep a live system working. Each page sets out the scope, who owns what, the deliverables and when a different route fits better.
Choose a service by the outcome you need
Staff augmentation
Extend your team: specialists who work under your lead, in your tools and on your backlog.
Hire experts
Choose a role: match the gap in your team to a developer or consultant for your product.
Microsoft Dynamics 365 consulting
Decide: fit-gap, product choice, architecture and a roadmap, delivered in writing.
Microsoft Dynamics 365 implementation
Roll out: discovery, configuration, data migration, testing, training and cutover.
Microsoft Dynamics 365 development
Extend: custom extensions, business logic and integration endpoints, with tests and a handover.
Microsoft Dynamics 365 integration
Connect: data flows with a system of record, failure handling and reconciliation.
Microsoft Dynamics 365 support
Run: incident support or a managed service for systems with custom code and integrations.
Migrations and upgrades
Move: migration and upgrade planning by source system, with rehearsals and reconciliation.
How the services differ
| Service | Main outcome | MS Dynamics Guys owns | You own | Typical starting point |
|---|---|---|---|---|
| Staff augmentation | More capacity in your own team | Candidate evaluation, introductions and knowledge transfer | Daily direction, priorities and the backlog | When the backlog is clear but the team is short |
| Microsoft Dynamics 365 consulting | Decisions and a written plan | Assessment, findings and roadmap | The final decisions and the budget | Before choosing a product or a delivery partner |
| Microsoft Dynamics 365 implementation | A working system in production | Configuration, data migration and the cutover plan | Process owners' time, user testing and sign-off | Once the product is chosen |
| Microsoft Dynamics 365 development | Functionality that standard features cannot provide | Design, code, tests and release packages | Requirements and acceptance | When configuration is not enough |
| Microsoft Dynamics 365 integration | Systems that exchange data reliably | Data-flow design, build and monitoring | Which system owns each record | When data is keyed twice or reconciled by hand |
| Microsoft Dynamics 365 support | A live system that keeps working | Fixes, tested releases and documentation | Priorities and access | After go-live, or when a partner leaves |
| Migrations and upgrades | Data and processes moved with proof | Mapping, rehearsals and cutover | Data decisions and sign-off | When a source system is being retired |
Not sure where to start?
Start with consulting if the product, the scope or the budget is still open. Start with development or integration if the requirement is clear and the system already runs.
If you need people inside your team rather than a project, start by choosing the role. Staff augmentation or project delivery compares the engagement models. Every service runs on the same delivery model, so you can move from one to another without starting over.
Sometimes the right answer is a standard feature, a Microsoft Marketplace app or another partner. We say so when that is the case.
Describe the outcome you need
Tell us the role or the problem, the app and your timing. We suggest the model that fits, or tell you when none of ours does.